Service Manager - Learning Disability Charity

Melton Mencap
West Midlands Region
30 Jun 2017
26 Jul 2017
Contract Type
Role Title:

Service Manager.


Melton Mencap, an independent charity and Company Limited by Guarantee.

(Affiliated to The Royal Mencap Society, the national charity.)

Role Outline

Leading the organisation. Overseeing the delivery of Melton Mencap services, lead policy and influencing activities, responsible for developing and implementing a business development and funding strategy; responsible for senior staff and finances

Accountable to:

Board of Trustees

Directly Reporting to the Service Manager:

Deputy Service Manager, Group Leaders (4), Communication and Development Officer, Financial Assistant, Administrator.


Melton Mowbray, Chapel Street, LE13 1LZ

Salary and Hours

GBP24,000 to GBP28, 000 (GBP29,600 to GBP34,533 FTE) according to experience: 30 hours per week

The post includes a requirement to share on-call out of hours duties on a rota basis.

Summary of Terms:

Permanent post subject to a satisfactory 6 month probation period.

Role Purpose

The purpose of the Service Manager is to provide Melton Mencap with effective leadership and operational management in meeting its charitable objectives and strategic goals. The Service Manager will work closely with the board of trustees to deliver the Strategic Plan employing the resources necessary to ensure sustainability of the organisation. The Service Manager will liaise closely with the Deputy Service Manager who will undertake specific roles and deputise as required.

Melton Mencap -who we are

Melton Mencap is a registered charity established in 1964 to provide support to people of all ages with learning disability in and around Melton Mowbray. Though affiliated to the Royal Mencap Society we are a wholly independent organisation, responsible for our management and financial security. We registered as an incorporated Company Limited by Guarantee in 2014. The company is directed by a board of trustees, currently eight in number. We own our premises near the centre of the town.

The services we provide are twofold, creating a turnover of about GBP500,000, delivered by over fifty employees, assisted by over thirty volunteers.

Firstly, we provide support to individuals helping them to live as independently as possible in the community, or enabling respite for their families and carers. This service, commissioned either via framework agreements with the Local Authority social services or engaged directly by the user or their family, accounts for about 80% of our turnover.

Secondly, we provide a range of social and leisure activities in a range of clubs serving various age-groups and interests. These are run throughout the year by skilled group leaders assisted by support staff and volunteers. Clubs for children are usually based at our hall, with older groups generally enjoying leisure and social time out in the community. These are supported significantly by charitable grants and fund raising as well as user contributions.

Based conveniently near the town centre we offer an open-door welcome - for enquiries, problem-solving or just a brief chat.


Applications to be submitted by 12 noon on 31st July 2017.

Interviews for short listed candidates will held during August.