Personal Banker 28 hrs - Stourbridge

12 Jul 2017
07 Aug 2017
Contract Type
Part Time

Personal Banker 28 hrs - Stourbridge
You like going further,
We'll make getting there half the fun
There's never been a better time to work at Santander. Our goal is to become one of the best banks in the world to work for. When you join us as a Personal Banker, you'll be joining a company that's focused on making things simple, personal and fair for both our customers, and our colleagues.

Our people are passionate about truly listening to our customers to make banking more simple, personal and fair. And change like that doesn't happen unless we all speak up with new ideas and challenge things that could be better. That's why we've built a culture of respect, where everyone supports each other to keep their promises and go above-and-beyond - every day.
As a Personal Banker your main responsibilities will be

Making banking simple, personal and fair, by offering straightforward services, supported by a great range of products
Putting our customers first to provide a great service every time
To provide customers with impartial informed guidance on our full range of products and services available to them
Building meaningful relationships with our customers, and working with colleagues to look after their day-to-day and long-term needs
Identifying ways to improve our overall customer journey
Working shift pattern: Monday-Saturday 28 hours/week

Minimum skills and experience required

Excellent communication and listening skills
The motivation to deliver outstanding customer experiences
Ability to work proactively and manage workload effectively
Proven experience of performing in a goal orientated environment working towards own and team deliverables.
Experience in a customer-focused environment
The ability to work well as part of a high-performing team
Strong numerical and computer skills, to work in a highly regulated environment

Rewarding you
Full Time salary is GBP15,529.00 - GBP19,411.
Please note for part-time roles, your salary will be prorated down to reflect your working hours.
For your commitment and success, Santander offers a competitive basic salary with a distinct career development opportunity. In addition to your salary and bonus, we offer you a benefits package that's flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.
Other Santander benefits include:

Pension with generous contributions from Santander
25 days' holiday plus bank holidays, with the option to purchase up to 5 additional days per year
Voluntary healthcare benefits at discounted rates such as private medical insurance, Dental, Healthcare Cash Plan and health assessments
24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more
Benefits supporting you and your family, such as childcare vouchers, voluntary life assurance and critical illness cover.
Company car if you drive more than 8,000 business miles per year
Buy an all-inclusive (just add fuel) brand new car through our salary sacrifice car scheme
Excellent employee recognition schemes -be rewarded for demonstrating great behaviours
Share in Santander's success by investing in our Sharesave and Sharematch plans
Support your favourite causes through charitable giving and our community partnerships


Why Santander?
With over 150 years of experience, we've built a strong, international presence, with more branches worldwide than any other bank. Dedicated to making things simple, personal and fair for our customers, our aim is to become the best bank in the UK, and we know we can't make it happen without our people. That's why we promote an environment where everyone counts. With us, you'll be encouraged to develop both professionally and personally, and by listening to your unique perspective, and turning your ideas into action, we'll grow along with you.
We are committed to being fully inclusive and welcome applications from all sections of the community. Through our partnerships and employee led networks we seek to empower everyone to develop their full potential. Our customers come from a wide range of backgrounds, and so do our people. We are proud to have been listed as one of the Top 30 Employers for Working Families and accredited as one of Britain's Top Employers by the Top Employers Institute since 2012.
In order to help you achieve a reasonable balance between your home and working life we support you in meeting your commitments outside of work and offer a range of flexible work options, including part-time working, job sharing, career breaks and flexible holiday options. We also support you to make a difference in your local community with volunteering and fundraising schemes.
Time to apply
If this sounds like a role you're interested in then please apply on the link below.

Salary: . Date posted: 12/07/2017