Project Coordinator

The Diana Award
30 Jun 2017
22 Jul 2017
Contract Type
The Diana Award Mentoring Campaign highlights the significant role of mentoring as a key contributor for social mobility in the lives of hard to reach young people. Mentors have a significant role to play in shaping the lives of others, especially the most vulnerable and our ambition is to make high-quality programmes accessible to all.

The campaign also aims to

Revolutionize the 'mentor' conversation and;
Break the stereotypical view of who a mentor can be; reinforcing that anyone can give back as a mentor regardless of age or demographic;
Celebrate the positive effect mentoring the lives of young people.

This role will help support the regional role out of The Mentoring Programme, the Campaign's biggest programme, to work with disengaged young people and volunteer mentors from the world of work in Greater Birmingham and Solihull. This role has a focus on engaging and recruiting teachers, schools, young people and volunteers from the world of work to The Mentoring Programme and ensuring regional KPIs are met. This includes training and supporting volunteers to fulfil their roles as mentors. The post holder will also be required to manage a small team of part time youth facilitators across the region.

This role will also assist The Diana Award Mentoring Campaign's wider objectives and assist in the training elements of The Mentoring Programme.

Occasionally, it may involve facilitating participation opportunities that empower hard to reach young people to develop their confidence, motivation and communication skills, to allow them to navigate career choices, social action opportunities and to progress into further education, training or employment.


Youth Facilitation & Training

Assist in training regional Mentoring Youth Facilitators to adequately support disadvantaged young people
Lead the recruitment, training and support of volunteer mentors from the world of work
Lead training sessions for young people under The Mentoring Programme when required
To advocate on behalf of young people where necessary with various agencies and community groups
Assist in the development of workshops and training sessions that are interactive and engaging aimed at raising achievement for young people particularly those identified as at risk
Assist young people in creating and implementing social action projects on issues that they are passionate about in their local communities, over the timescale of an academic year

Project Coordination

Manage the outreach strategy and recruitment of volunteer mentors, teachers, schools and young people for The Mentoring Programme across Greater Birmingham and Solihull
Line manage part-time Youth Facilitators and oversee their activities in schools
Manage relationships with the host schools and teachers involved in The Mentoring Programme
Work towards targets and report on progress against targets on a monthly basis, providing evidence of targets achieved
Attend partner meetings, presentations and conferences
Assist the Project Manager in producing programme reports and capturing data when required
Expand The Mentoring Programme in line with operational goals and strategy, and any other projects associated with the growth of the campaign
Support in quality, monitoring and evaluation of regional trainers in line with agreed strategy
Oversee Birmingham mentoring activity, including managing stakeholder relationships and training volunteers
Assist in additional campaign projects when required



Excellent oral or written communication skills with ability to communicate effectively at all levels
Ability to work as part of a team and on own initiative
Strong organisational and planning skills
Excellent time management
Proficient at using Information Technology including Windows, Microsoft Office, email and the Internet
Accuracy and attention to detail
Able to prioritise own workload and deal with competing demands
Excellent project management skills, with the ability to adapt and solve problems quickly
Strong leadership skills with the ability to motivate and instil enthusiasm and confidence in others


Experience of working within the youth sector
Demonstrable expertise and experience of youth engagement work and working with young people who are vulnerable or at risk
Experience of recruiting and managing volunteers, leading training to ensure adults are well equipped to work with young people, including robust knowledge of child protection
Successful track record in developing and maintaining a performance and accountability culture that measures and meets its KPIs
Demonstrable experience of building partnerships with other organisations, sub-regional agencies and local authorities
Demonstrable track record and ability to build good relations, quickly establish credibility and carry the confidence of different stakeholders
A proven track record of effectiveness in leading teams, including setting aims and objectives and influencing others to achieve those aims
Experience of writing reports and summaries
Experience of organising and prioritising a demanding workload, to meet deadlines


Commitment to The Diana Award's vision, values and mission
Personal integrity and credibility
A 'can do' attitude
Commitment to self-development
Good judgment
Ability to work well under pressure
Energetic, flexible, willingness to work outside of 'normal' office hours

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