Data Management Business Analyst

RAC Motoring Services Ltd
£36,000 + 10% bonus + benefits
01 Jul 2017
20 Jul 2017
Job Description We are the RAC. We are a UK super brand. We take Data seriously as it helps to drive our business. We are constantly innovating and finding the best ways to drive benefit from our Data. As a result, we are currently recruiting a Technical Business Analyst to work within our Data Management & Assurance team. This role is based at our HQ in Walsall. As a Technical Business Analyst you will be able to clearly communicate with and capture business requirements for Data. You will be a technically aware individual with an awareness of the technical solutions and end-to-end flow of Data. Someone that can understand complex business processes and requirements and translate/document those into tangible requirements for change. Role purpose The role will be a varied one, but will include the following: - Capturing and documenting business requirements - support the development team in translating business requests into tangible DM&A requirements for change. - Early project engagement, scoping the DM&A requirements and understanding where DM&A input is required. - Supporting the triage of incoming work requests, understanding the business requirement and refining the scope. - Proactively supporting and engaging with stakeholders across the business, representing the DM&A team. - Maintain an appreciation of wider developments across the business and their impact on DM&A systems and processes. - Communicate complex concepts and methodologies to stakeholders with varied levels of seniority and experience. - Understand all risks and processes for which they are responsible for managing. - Assure the adequacy of systems and controls for managing risk. - Technical awareness to appreciate the underlying infrastructure and processes behind the data. - Build relationships with developers to aid requirements gathering, to ensure that change requests are captured correctly. - Defining exception criteria as part of requirements gathering to highlight missing data items or gaps in the business process. - Gain awareness of business requirements and existing data/processes, to refine the scope of requirements and encourage users to self serve where possible. Skills, Knowledge and qualifications To be successful in securing this role, you will need to show us: - Technical competence to query and analyse complex data to understand business requirements. - Ability to interrogate the data reports that are created with an appreciation of the end-to-end data flow. - Ability to turn a high level request into a list of business requirements for change that meet stakeholders needs. - Strong stakeholder management skills to engage with business users and proactively manage expectations. - Appreciation of the delivery process, mapping change delivery back to business requirements. - Forward thinking and innovative, find ways to work smarter and improve the flow of business requirements. - Excellent analytic and problem solving skills including the ability to draw from multiple sources of information and make soundly reasoned judgments and decisions. - Excellent communication skills, both written and verbal. - Awareness of data warehousing ETL techniques and data structures is desirable. This role is based at our Head Quarters in Walsall, just off the M6 and 4 mins walk from Bescot Stadium train station. The site has free parking, onsite coffee shop, onsite canteen, showers and changing room. Come with us on the journey