Entry Level IT Technician

Reynolds and Reynolds
28 Jun 2017
26 Jul 2017
Contract Type
Job Description


As an entry level IT technician, you will be part of a team of IT professionals who provide data centre, desktop support and server and networking support for Reynolds' UK business. This will involve working closely with the US and European IT teams and will provide you with the opportunity to learn and work with a variety of equipment including desktops, servers, and networking devices. As you progress you will be assigned your own projects to research and manage.

You will initially start as a trainee system operator in the UK data centre, working evening, night and day shifts on rotation. This is an entry level position which offers the opportunity to train in data centre systems and procedures, followed by desktop support, server management and networking. You will be provided with training for all aspects of these roles via on the job training, online training and cross training with other teams.


  • Ensuring that back-ups of all critical system data are taken and securely stored
  • Monitoring/supervising network infrastructure; data servers and routers
  • Carrying out audits on hardware and software installed in the Birmingham facility
  • Providing out of hours PC support
  • Conducting building checks to ensure that all PCs are turned off
  • Monitoring site security via CCTV
  • Patch cabling, as directed


  • An understanding of IT hardware and Windows operating software is an advantage, but not essential
  • Strong organisational skills and the ability to adhere to company procedures and deadlines
  • Motivated to learn and pursue a career in IT
  • The ability to work both alone and in a team
  • Professional attitude and a strong work ethic
  • Ability to lift and move heavy equipment such as servers, data centre racks and tables


We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

?? Group Personal Pension Plan

?? Life Assurance Cover

?? Company Sick Pay

?? Free Bi-annual Eye Tests and contribution towards glasses

?? Birmingham Hospital Saturday Fund - Discounted monthly rates

?? Childcare Vouchers - Tax efficient way of paying for childcare

?? Ride2Work - Tax efficient way of purchasing a bike for travelling to work

?? Company Events throughout the Year

Company Description ABOUT OUR COMPANY:

IT Specialists (ITS) is a trading name of Reynolds and Reynolds and is a nationwide Managed IT Services provider delivering UK-based services to business of all sizes. ITS offers a broad range of IT services including: managed backup and recovery, tailored UK cloud hosting; complete infrastructure implementation; flexible telephony solutions and web creative services to businesses across the country. Extensive resources made available through Reynolds and Reynolds, allow ITS to offer market leading guarantees on response and fix times, giving its customers peace of mind over their IT.