Receptionist

Recruiter
Rebecca Poulter Recruitment Limited
Location
Staffordshire
Salary
23000.00 - 28000.00 GBP Annual + plus performance bonus and benefits
Posted
22 Jun 2017
Expires
19 Jul 2017
Contract Type
Permanent
We are looking for an experienced Receptionist, with excellent presentation, a clear speaking voice, a friendly approachable personality who enjoys meeting people. You should either be working inluxury retail or 5 star hotels or a corporate environment and must be immaculate.

You will be responsible for receiving all clients and visitors at the reception desk, advising the host of their clients or visitors arrival

Take coats where necessary and hang in the closet, accompany clients or visitors to the relevant meeting room, offering all visitors refreshments.

Go to the kitchen, prepare the refreshments and take to the relevant meeting room.

Provide assistance as required on Board Days including helping with the Lunches

Operate the Condeco meeting room booking system. Ensure all booking schedules are fully and properly completed.

Ensure all visitors to the Bank are booked into the Condeco room booking system, either as a new visitor (unannounced) or through a room booking in accordance with the procedure.

Each morning and afternoon, print off daily visitors' reports for the Building's Manager and Security. This is necessary to comply with the Fire Regulation requirements.

At the end of each day print off the current day's room booking/visitor list and place in the internal mail tray for delivery to the Facilities Manager.

Check meeting rooms at regular intervals throughout the day. Ensure they are clean and tidy and are ready to host meetings.

Ensure that the appropriate brochures are displayed (these must be kept in stock at all times). For updates on brochures etc. liaise with the Marketing Department.

Ensure adequate stock levels for all pens and consumables etc.

Switchboard to be answered in accordance with procedures, in a professional, prompt and polite manner.

All telephone messages to be E-Mailed to the relevant person as soon as the phone call has ended.

Take ownership of all calls and conduct yourself in a positive, pro-active manner.

Monitor incoming and outgoing packages and record their movement in the courier's file and place your initials, time and date on the package.

Check all kitchens for misplaced client crockery. Return any client crockery and glasses to the ground floor kitchen. Breakages should be periodically reported to the Head of Department.

Ensure that the ground floor kitchen is kept clean and tidy, at all time and that all dirty dishes etc. are placed immediately into the dishwasher. Nothing is to be left in the sink.

Ensure that the ground floor fridge is sufficiently stocked at all times with mineral water, orange juice and tomato juice.

Put the dishwasher on at the end of the day. If a meeting continues beyond close of business the cleaners will ensure the room is cleared ready for the next business day.

Order food when requested and deliver to the required meeting room, before the start-time.

Assist team colleague(s) with emails (room bookings etc.), operation of fax / photocopier machines and any other ad hoc administrative tasks i.e. stock checking and ordering, plant maintenance.

Hours are on a shift rota 7.30am until 4pm, 8.30am until 5pm and 9am to 6pm