E-Learning Support Analyst - Develop Moodle skills

Recruiter
Harvey Nash
Location
West Midlands
Salary
26000.00 - 34000.00 GBP Annual + Excellent holidays and Pension
Posted
19 Jun 2017
Expires
21 Jun 2017
Contract Type
Permanent

E-learning Application Support Analyst - develop Moodle skills

This brilliant Coventry based organisation is looking for a new E-learning application support analyst to join their 2nd line team. You will be responsible for providing 2nd line support to their helpdesk and users and supporting a process of continual improvement on their Moodle learning system. You will also help with the roll out of new processes and features by producing documentation and training materials.

In return for your E-learning system support skills you'll be rewarded with a salary up to GBP34k and fantastic benefits package offering 34 days holiday (+bank), excellent pension scheme, staff voucher discount scheme, onsite Childcare facilities, onsite discounted Gym and cycle to work scheme.

Responsibilities
-Support and develop Moodle E-learning systems
-2nd line support following ITIL
- Resolve complex problems relating to learning systems
-Keep up to date with developments in learning systems technology
-Continual improvement to learning systems
-Provide training for key users and the training team with video tutorials and documentation

Key Skills & Experience
-Experience providing IT support
-E-learning systems, ideally Moodle but experience with other systems such as Mahara, Blackboard, Echo, Medial, Big Blue Button, iSpring, Turning Point will be welcomed
-Knowledge of a Learning Management System (ideally Moodle) to an administration level
-Write clear and concise documents
-Produce video tutorials

Desirable Skills & Experience
-ITIL framework
-Prince 2 or another Project Management framework

For more information about the vacancy, company etc - please send a CV with a convenient time to call you. All applications are treated with the strictest confidence.