Operations Support Analyst

19 Jun 2017
20 Jun 2017
Contract Type
Job Title - Operations Support Analyst Location - Leek Salary - CompetitiveAbout the role: Due to the continued growth of our operation and in internal promotion we are looking for an experienced Operations Support Analyst to join our team in Leek, supporting both our Leek and Plymouth operations. This is an exciting and varied role, which will include things like developing, maintaining or implementing business continuity and disaster recovery strategies and solutions.We are a collaborative operation and you will develop good relationships with the operational teams and can product documentation of business continuity and disaster recovery procedures, plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularlyThere's lots to do as we develop our business and this is a great opportunity for anyone looking for a real challenge and an opportunity to develop in a growing business.About Capita | Capita Legal, Financial & Regulatory Services (CLFRS)We are Capita, the UK's leading provider of business process management and integrated professional support service solutions. Through bespoke, quality solutions, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.CLFRS are part of Private Sector Partnerships a division of Capita plc, CLFRS collectively provides a comprehensive set of end to end capabilities and services across the debt management lifecycle encompassing mortgage origination, secured and unsecured servicing, arrears, debt collection, credit analytics & insight and enforcement & litigation. In addition to this we also have a significant and highly successful remediation services capability assisting many of the UK's leading companies in their financial redress initiatives. You will: * Ideally have experience in a similar business continuity support role * Have experience with in Project management and running several different projects at once. * Maintain a relationship and liaise with appropriate regulators, and internal/ external stakeholders for all matters * Have experience in managing complex risk assessment and business resilience planning activities for the region, including the development of business recovery strategies, solutions, and plans, with the lines of business * Excellent documentation and communication skills * Enjoy problem solving and analysing data * Love being part of a friendly and supportive team * Have a flexible and adaptable approach and be comfortable with changeWhat's in it for you?At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. You will receive 23 day's holiday pro-rata (rising to 27 days) and a company pension scheme along with life assurance and access to voluntary benefit options including; child care vouchers, share ownership plan, additional private healthcare insurance, holiday buy/sell and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.What we hope you will do nextHelp us find out more about you by completing our short application process - click apply now.Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.Listen | Create | DeliverFollow Capita on Capita on Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

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