Messaging Engineer

Recruiter
Uniting Ambition
Location
Stoke-on-Trent
Salary
£30k - 38k per year
Posted
17 Jun 2017
Expires
21 Jul 2017
Systems Engineer (Messaging - Exchange, Cisco ESA, Skype for Business)Staffordshire Up to £38,000 Bonus & benefits Here at Uniting Ambition we specialise in building businesses - working with the UK's fastest growing organisations, we're passionate about finding talented individuals looking for opportunities to join technology driven , people focused companies where they can add value and continuous develop their career. Due to continued growth & evolution our client (a leading, technology-driven organisation) is looking for an experienced Systems engineer with a specialism in Messaging applications such as Exchange, Cisco ESA & Skype for Business. You will provide maintenance, support and continual service improvement of core messaging systems, messaging services, and associated applications. What will you be doing? - 3rd line incident resolution of applications and data issues related to the Messaging Systems - Technical escalations to 3rd party suppliers - Ensure incident resolution is descriptive and comprehensive for future references - Maintain system integrity, security and recoverability - Provide technical advice and education to the IT Service Desk - Identify possibilities for process and service improvement - Analyse and document solutions to recurring issues to drive process improvement - Implementing and monitoring Incident & Change - Capacity Planning in relation to Messaging Systems What experience do you need? - MCSE or equivalent qualification - Strong experience in IT Systems support - specifically with knowledge of Messaging technology - Administrative experience of 1 or more of the following products, Exchange, Cisco ESA, Skype for Business) - Experience of delivering technical projects Click 'Apply Now' - alternatively get in touch with our specialist IT Recruitment Consultant or call