Insurance Advisor

Recruiter
Anonymous
Location
Stoke-on-Trent
Salary
15057.00 - 16500.00 GBP Annual + GBP15057 - GBP16500/annum
Posted
19 Jun 2017
Expires
20 Jun 2017
Sector
Accounting
Contract Type
Permanent
Insurance Advisor, Stoke-on-Trent
GBP15,057 (increasing to GBP16,500 after 18 month)
38.5 hours per week, shifts between the hours of 8am and 8pm
Monday to Friday plus 2 Saturdays and 1 Sunday per month

Working in a fast pace, modern and lively contact centre environment, this role will involve receiving inbound calls from customers about insurance products that our client offers. So that's no cold calling, just giving fantastic customer service for those who call you for your help with their insurance needs.

This role involves dealing with both new and existing customers. Therefore, we are seeking candidates who are friendly, engaging and know what our client's customers need, putting them at the centre of all that they do. This means that you'll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach over the phone.

Main Responsibilities:
?? Taking inbound calls from both existing and new customers and providing the best level customer service possible.
?? Advising on the best insurance products for the customer.
?? Building rapport and understanding the customers needs.

Skills and Experience:
?? Strong verbal communication skills.
?? Experience working in a fast paced customer service environment.
?? Insurance industry experience is an advantage but not essential.
?? Minimum 4 GCSEs (Grade C or above) or equivalent is also required.
?? Ability to resolve problems and make quick decisions.
?? Keyboard proficiency and ability to correctly input and read data.

Whats in it for you?
Our client will give you paid in-house training on everything you need to know. Through listening to our people, they tell us were a "Great Place to Work" and not just because of the job and the training but because of all the benefits and extras that we don't have enough space to tell you about; here are just a few!

Free Parking
Company Pension
23 days holiday - option to buy more
Discounted food in our on-site restaurant
Car leasing scheme
Internet caf?? and Pool tables
Discounts with major retailers
Dress down days every Friday
Subsidised gym with Nuffield Health
Support in achieving qualifications
Full training before starting the role
Family health plans - dental & medical insurance

To express your interest in this exciting opportunity, apply today! Alternatively, you can contact Sammy Markwick at Tate for more information on (Apply online only).

Tate is acting as an Employment Agency in relation to this vacancy

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