2nd Line Application Support Analyst - SQL Server - £32,000

Itecco Limited
Sutton Coldfield
£25k - £32k pa + Fantastic Benefits
17 Jun 2017
23 Jun 2017
2nd Line Application Support Analyst - SQL Server - £32,000 Role: 2nd Line Application Support Analyst Salary: £25,000 - £32,000 Location: Sutton Coldfield, Birmingham URGENTLY INTERVIWEING NOW - DO NOT MISS OUT 2nd Line Application Support Analyst required to join a global technology company in Birmingham. The company is currently looking to recruit one more talented person to join their rewarding team and support their bespoke application. Benefits: Great routes for career progression up to Software Development or Implementation of the company's Software Solutions 25 Days Holiday Paid for Certifications and training Great team & Friendly Environment Fantastic Pension contribution What Will this Role Entail? You will be providing remote technical support for their bespoke application, initially working within a support desk environment providing remote support to several clients, Recording and resolving application support issues. You can also grow into an implementation position. SQL knowledge required. Knowledge and Skills Required for the Role: Ability to carry out installations and configuration Root Cause Analysis Vast working knowledge of SQL Server Deep knowledge of Windows Servers LAN / WAN technologies Experience working with and diagnosing issues with mobile device platforms eg Android, iOS and Windows Phone Experience working in similar helpdesk and web based application support roles that use SQL is necessary Knowledge and Skills that are beneficial however not essential: Experience with Social Housing Management applications Firewalls / Networking VPNs Understanding of cloud and virtualisation technologies eg Azure, Hyper-V, VMWare Keywords: Application Support, Remote Support, 2nd Line Support, IT Support, Customer Service, Technical Support, SQL, Please apply for immediate consideration and interview, WE ARE SHORTLISTING NOW. Interviews can be arranged around you - this role should not be missed out on. Clear route for progression to account management. APPLY OR SEND YOUR CV DIRECT TO Connor (.) walsh () itecco (.) co (.) uk Thanks, Connor