Head of Operations
Job Ref: DJMA1715 Job Title: Head of Operations Location: Midlands/South Yorkshire Salary: £50,000 dep on candidate Reporting to the Operations Director this is a great opportunity for an experience Operations Manager and Leader, to take responsibility for the customer service, sales, collections, and account management teams, developing your people, processes, systems, tools and technology to enhance customer, employee and third-party satisfaction and experience. This is a rapidly growing ambitious, agile and innovative company who are committed to providing excellent customer service, across a range of financial services and consumer credit operations. For this position they will be looking to hire an experienced operational manager with excellent customer service skills gained from within the financial services industry. A visionary leader, you will be able to develop, motivate, train and coach your people to deliver a great experience and embrace the best process, tools and technologies. You will work with the senior management and executive team to identify, recommend and implement continuous improvement across all areas and help the business continue to grow and achieve their goals and objectives. To apply for this position please forward a copy of your CV to us. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail. Follow us on Twitter callcentrejobs1 Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Service, Planning, Data, Programmes, Change Transformation, Digital and Customer Contact. Douglas Jackson are working as an Employment Agency in respect of this vacancy. All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.