Business Analyst - Software House

The ECS Recruitment Group Ltd
£35000.00 - £45000.00 pa + Excellent Benefits
15 Jun 2017
21 Jun 2017
Business Analyst - Software House Location: Derby Salary: £35,000 - £45,000 Excellent Benefits (25 days holiday, life insurance, generous pension scheme, flexible working arrangements, social activities and much more) Working as a Business Analyst for a rapidly expanding and innovative software / service organisation, you will be working predominantly with end user applications for the hospitality and retail sector, the role involves the analysis of user requirements, shaping of solutions and development of product documentation. You will work closely with the Product Owner to understand current and emerging market needs and shape customer requirements, identifying logical solutions and ensuring the development team are able to deliver identified features as effectively as possible. It requires a high level of customer empathy, strong communication skills and an ability to prioritise tasks. Key Responsibilities Build strong relationships with customers and work closely with a variety of internal and external stakeholders; Understand business requirements and key implications inside out, and be able to 'walk through' your analysis and recommendations to all areas of the business; Identify risks and issues against the scope, ensuring they are included in planning contingencies to cope with any problems that may occur; Own the business requirement management process from inception through development, test and transition in to new and existing business operations and processes; Develop clearly defined business and user stories and examples through rigorous investigation, analysis and review; Contribute to product specifications and product literature and collateral. Essential Skills, Abilities and Experience A confident communicator and relationship builder at all levels, with strong analytical, report writing and presentation skills, demonstrating a solid grasp of the full project life cycle; Ability to negotiate change and challenge requirements where necessary; Ability to work in an environment where stakeholder requirements are continually evolving; Desirable Skills, Abilities and Experience Understandable of Agile methodologies (e.g. SCRUM) Experience in B2B applications, particularly in the retail and hospitality industry Full JD available upon application