Regional Operations Manager

Michael Page Property
15 Jun 2017
21 Jun 2017
Our client are looking for an experienced Regional Operations Manager to join their team in Derby. As a Regional Operations Manager, you will be responsible for delivering the overall service in relation to responsive repairs, voids, gas and planned works & services for their maintenance business. Client Details Our client have a team of more than 600 staff working to provide affordable housing, care and support and community regeneration services. Description Reporting into the Operations Director you will manage the day-to-day operation, whilst directly managing the Contract Managers and ensure performance meets core requirements and beyond. About the role: - Ensure that the Company delivers a high quality maintenance service to customers, in line with the contractor service specifications and targets - Ensuring that the day to day operations of the region are properly planned, executed, controlled and monitored so as to meet the objectives and performance measures set out in the Company`s Business Plan and Contract - Working with the Operations Director to develop and maintain an effective business planning system which ensures that the following benefits of "internalising" maintenance services are achieved - Delivering repairs and maintenance service in line with the Company`s Business - Plan objectives and targets. - That the Company`s services are competitively priced and represent value for money - Provision of an excellent repairs and maintenance service to all customers Profile The successful candidate will possess the following: - Recent/existing Senior Management/Director level background - Commercial track record developed within compatible business environment - Sound understanding of the maintenance requirements of large scale Social Landlord organisations - Knowledge of Registered Provider Regulatory framework - Appropriate professional or trade qualification and extensive experience in the relevant areas - Experience of establishing good relationships with internal and external customers and staff - and motivating employees/building team spirit - Previous experience of managing conflict and change (particularly important as the business model embeds) - Ability to project credibility - Effectively analyses numerical data, verbal data and all other sources of information - Makes rational judgements from the available information and analysis, producing a range of workable solutions - Demonstrates financial awareness - and controls costs and thinks in terms of surplus, deficit and added value Job Offer Very competitive salary, benefits and excellent career prospects.