Operations / Contracts Manager

Untapped Potential Limited
cGBP45-50k + incentives
16 Jun 2017
23 Jun 2017
Contract Type
Operations / Contracts Manager

Job Type: Permanent
Location: Staffordshire
Salary: cGBP45-50k + incentives
Start Date: ASAP
Duration: Full time
Ref: UP126

Do You Fit Our Operation? Our client is a leading British manufacturer of high quality contract furniture for the hospitality and leisure industry. For over 30 years they have been passionate about producing stunning furniture and have successfully built up many long-term relationships with clients in the UK and as far as the USA and Middle East. They combine craftsmanship, reliability, industry knowledge and, above all, a commitment to deliver a tailored solution to meet customer needs. They oversee projects from concept through to completion, including design, sourcing materials and managing the set up in the venue and produce furniture to the highest of standards. They have a diverse product range including classic, traditional and contemporary furniture, and they now have a vacancy for an Operations/Contracts Manager to join their team. The main objective of this role is to manage and co-ordinate the operations of the Contracts Department consisting of c. 22 members driving forward operational excellence through effective management of the workforce. Reporting to the Managing Director, you will work closely with varying departments in the business, and, as part of the senior management team, you will be responsible for ensuring the smooth running of projects including timely deliveries and onsite installation of products, managing fitters, transport and the loading team as well as managing a small number of sub-contractors. You will monitor output, quality, cost and health & safety developing efficiencies throughout the life cycle of projects whilst continually assisting in the development of a continuous improvement culture. To be shortlisted for this role you must have at least 4 years' experience in operations management covering all the responsibilities above. Experience of managing people in a contracts environment is a must and we will need to see evidence of operational excellence, tracking & measuring performance and change implementation. Experience in furniture installation and/or shop fitting and being a CSCS card holder is advantageous but not essential, however, you will need to be a visible, hands on, natural leader with a wealth of experience in working with teams. You will thrive in a fast-paced environment, remain calm under pressure working to deadlines, be a problem solver and be systems/process driven with a flair for everything "operational". This is a fantastic opportunity to join a growing company who are market leaders in their industry.

Ideal skills & qualities for this Operations/Contracts Manager role are:
  • Highly Organised
  • Excellent Communicator
  • Natural & Confident Leader
  • Calm Under Pressure
  • Makes Things Happen
  • Resilient
  • Customer Champion
  • Flexible

If you would like to apply for this role, please send us your fully detailed application, quoting job ref. UP126 including your current remuneration package to Untapped by email to
Closing date for applications is 7 th July 2017.

We have a job selection day planned for 19 th July 2017 at our customer's premises in Stafford, so please keep this date clear.