Technical Sales Manager - Industrial Lubricants - West

Total UK Limited
B4 7DA
To define
15 Jun 2017
14 Jul 2017
Contract Type
Full Time
About the Company
Total UK Limited is the ‘Marketing & Services' affiliate of Total Group in the UK, operating at the end of the Oil & Gas supply chain selling specialty products (Bitumen, Special Fluids, Lubricants and Aviation Fuels) to both the private and public sectors.

Total is a French multinational integrated Energy group, part of the "Supermajor Six", and also one of the oldest petroleum companies in the world. Its businesses cover the entire oil and gas chain, from crude oil and natural gas exploration and production to power generation, transportation, refining, petroleum product marketing, and international crude oil and product trading. It is also a large-scale chemicals manufacturer and a leading investor in Solar and Biomass energies.

As we speak, Total Group is the 4th largest Oil & Gas and 2nd largest Solar Energy provider worldwide, making it one of the most productive companies in the world.

About the Role
Technical Sales Managers work alongside and report to the Industrial Lubricants Sales Manager, playing a vital role in the efficiency and development of Total's Lubricants business in the UK. They have detailed product knowledge, understanding of technical specifications, and the expertise to understand customer requirements with regards to product modifications.

They conduct research and identify potential clients, contact prospective customers, arrange meetings and present the products in a convincing and persuasive manner. Using expertise to understand our customers' requirements and then incorporating technical knowledge into sales pitch. This will involve demonstrating the effectiveness of products and explaining how it will provide an ideal technical solution to our clients' problems.

Technical Sales Managers are field based and ultimately contribute to selling a wide range of oils, greases and coolants to industrial customers.

* To maximize the profitability of each customer by judging and controlling prices and responding where possible to increases in cost's by the "managed use" of price increases or supported by other commercial methods.
* Fully explore potential opportunities to move key customers to contract.
* To maintain and develop a detailed record of both customers and prospects using Company tools, in particular CRM.
* Ensure high quality technical support through liaison with internal and external stakeholders.
* Recommend products, convert competitor grades, rationalise grades to meet and optimise customer requirements.
* Prepare technical tenders, equivalent list and surveys and support the sales team on these occasions.
* Technically assist Sales channel at customer meetings at major accounts, update, rationalise and introduce new technologies where requested.
* Liase with the marketing department, laboratory, sales managers and other involved departments to optimise and harmonise product ranges, tender queries, new products.
* Look for opportunities to build technical strategic relationships with key organisations including OEM's, develop and assist sales in negotiations with same to grow UK business.
* To assist in identifying areas of opportunity where Total products can be marketed
* To advise, represent and assist where necessary the brand strategy for the lubricants business.
* Ensure that the companies policies, standards, HSEQ are in place, maintain high standards and optimise.
* Undertake ad-hoc projects and other requirements as required

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