Help Desk Support Analyst - Windows, MS Office, Software
Help Desk Support Analyst - Windows, MS Office, Software - Sutton Coldfield, Tamworth, Walsall, Birmingham, West Midlands - £16,000 - £23,000 The Role A Windows, MS Office, Software Help Desk Support Analyst is urgently required to join an industry leading software house in Sutton Coldfield. This role would be perfect for a recent graduate You will form part of a team that supports both internal and external clients on a range of issues. You will act as the escalation point for any issue that is triaged by the 1st line engineers. You will be supporting customers on the company's range of software products. As well as that, you will provide internal support for internal fixes and trouble shooting. Working closely with the 3rd line members of the team, you will correctly diagnose and fix any problems to ensure they are dealt with as efficiently as possible. Help Desk Support Analyst Role Requirements - Windows - MS Office - Software support The Company The company provide both software and infrastructure solutions to their clients within the public sector. Through sticking to their core values, they have built a strong reputation as a company that is dependable, knowledgeable and innovative. This is then shown in the fact that they have a steady and strong level of profitability year upon year. Through investing in their staff, they have created a company where people thrive. Due to the family like working environment and the flexibility that their staff members are offered, staff always show a strong desire to give everything they can to the company in return. Apply Now If you are an experienced Windows, MS Office, Software Help Desk Support Analyst and looking to progress with an organisation that has a fantastic approach to work in a supportive and creative environment then look no further - this is the role for you Interviews for this role will be commencing shortly. To register your interest in time, please send your CV using the "Apply" button now Help Desk Support Analyst - Windows, MS Office, Software - Sutton Coldfield, Tamworth, Walsall, Birmingham, West Midlands - £16,000 - £23,000 Oscar Technology Limited is acting as an Employment Agency in relation to this vacancy.