Credit Control Technician

15 Jun 2017
25 Jun 2017
Contract Type
Daily credit control technical processing; Matching ledger entries to cash receipts (through online bank account review) to ensure correct amounts received and by settlement due date. Matching cash receipts to ledger entries (identifying individual cash items from block payments) to ensure correct amounts received and by settlement due date. Utilisation of electronic messaging to promote E-Accounting principles. Preparation of cash payment refunds for Finance sign-off. Raising claim payments to client bank account. Direct Debit processing (BACS and SEPA) for UK and Europe. Supporting Coverholder Operations team in their preparation of LPANs which accompany the bordereaux and ensure these are processed in accordance with internal service level agreements. To resolve any queries arising from in conjunction with underwriting/finance staff on a timely basis. Monthly bank reconciliations / financial accounting; Monthly bank reconciliations highlighting and recording transaction movements, and raising with Finance to ensure process is consistent. Monthly management, metrics, controls & trending reporting; Preparation, checking and issuance of Paid Premium Bordereaux on a monthly / quarterly basis for onward transaction processing. To ensure any discrepancies are identified and remediated on a timely basis. Preparation and issuance of broker statements. Preparation and issuance of monthly Broker Brokerage Remittances. Management, tracking and oversight of cancellation process. Management and oversight of Direct Debit payment methods (BACS and SEPA). Collation and issuance to Finance on the monthly status of all aged debt balances by Broker. Effectively communicate and report progress and escalate issues as required to senior management. Coordinate with any Beazley staff and external providers to ensure that credit control processes operate smoothly, efficiently and in line with internal service level. Documenting and periodically reviewing internal credit control processes and procedures, making recommendations for process efficiencies and ensure these are implemented. Active management of aged debts, unallocated cash, internal and external queries; Liaison with Beazley underwriters, Claims and Finance staff as appropriate to resolve account queries. Managing internal / external payment queries and escalating as appropriate to ensure service levels are met. Provide professional service to brokers and other external partners in all interactions. Continuous improvement of the credit control function. Ensure that appropriate standards are established and complied with. Use business knowledge and understanding of credit control processes to propose improvements and enhancements as appropriate and liaise with IT and the business as required. Support new functionality User Acceptance Testing (UAT) as required. Service Provision Provide credit control services in line with UK & RoW time zones (shift working for team). Co-Insurance Recording policy, premium, claims & tax information relating to coinsurance and producing documentation for different parties including insureds Using multiple systems ensuring entry data is consistent at each point Overseeing controls and reconciliation between multiple data entry points Producing a tax breakdown and liaising between underwriting teams, credit control and finance to pay co-insurers and tax authorities Handling and triaging queries between underwriting, credit control, finance & claims