Lloyds Register Quality Assurance Limited
15000.00 - 16500.00 GBP Annual
15 Jun 2017
22 Jun 2017
Contract Type
Role purpose

To provide high level administrative support against defined procedures, with autonomy over workload to meet business needs. Undertakes a wide range of complex administrative activities and resolves complex queries. May include delegation and monitoring of other's work.

Key Responsibilities

Identify and suggest improvements to administration processes and procedures. Assist Co-ordinator/ managers with the implementation of new administrative processes and procedures within the team.

Ensures documentation/data/information and tasks relevant to the individual are planned, evaluated and processed in accordance with local business requirements and agreed deadlines

Review & analyse data to provide management information/statistics, including the identification and reporting of process failures, to support the overall delivery of processes.

Deal with complex queries and build relationships with internal/external clients, as appropriate, including resolution of service problems.

Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints.

Technical/Professional Qualifications/Requirements

You will need to have attention to detail, with a high standard of communication skills both written and verbal

An analytical mind set with a logical approach to process and project work

Build relationships with internal and external clients

You must have experience in Microsoft packages particularly Outlook

Must be able to work on own initiative

Experience with J D Edwards would be an advantage but not essential

Previous Administration experience ideal

Effective time management

Must be able to work well within a Team environment

Able to work under pressure and meet demanding deadlines