Service Administration Manager

Recruiter
Lowry Recruitment Ltd
Location
Derby
Salary
£24,000 per annum +6,000 car allowance
Posted
09 Jun 2017
Expires
23 Jun 2017
Service Administration Manager – £24,000 per annum £6,000 car allowance – Derby – 37 hours per week – permanent Working for a forward thing national charitable organisation, we are looking for a Service Administration Manager to join the team. Do you love working with people, enjoy a role where no two days are the same and have exceptional administration and organisational skills? If so, this new opportunity could be for you The main purpose of the role is to provide peripatetic administrative support to a defined number of homes. To cover in the event of SSM vacancies, both remotely and based in the homes. Working as part of the management team in the Home, the Service Administration Manager is responsible for providing an efficient and effective administrative support service across all aspects of the Home's operation. The Service Administration Manager will assist the Home Manager in ensuring that the Home is compliant with external regulator’ requirements as well as internal policies and procedures. This includes providing support with: · Processing, monitoring and effective systems management of relevant staff and resident information (financial and non-financial) · Collating and communicating accurate and efficient data, highlighting anomalies / risks promptly to assist the Home Manager to drive quality and continuous improvement in the Home. · Effective administration service including payroll processing, staff rotas, holiday collation, recruitment, leaver data, absence management and staff training. · Effective customer service to both internal and external customers to ensure all queries are responded to promptly and accurately. · Systems expert on the team, supporting the Home Manager to deliver business/system changes and ensure data is effectively transferred from old system to new and that Home is fully compliant with new ways of working. The Service Administration Manager will be dealing with confidential information and is expected to role model company's values by demonstrating professional, confidential and discreet behaviour. The role is peripatetic and will involve travel and staying away from home. A base home will be nominated for each Manager. The ideal candidate will have experience in a similar role, along with great attention to detail and a desire to provide exceptional service. Good working knowledge of iTrent, Coldharbour and/or Caresys would be an advantage. This is a fantastic opportunity, please apply online in the first instance. Please note due to the expected high level of applications, if you do not hear back within 5 working days your application has been unsuccessful. This job was originally posted as www.totaljobs.com/job/74409708

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